FAQ
How much does it cost to register
Nothing it's 100% free
Can I unregister my mobile phone number
Yes, all you have to do is contact us and we will remove your mobile number.
Will other people see my mobile number?
No all your information is secure and confidential
Where do I find the tour codes?
You can find the tour codes at www.uksteam.info by looking for a

Or www.railwayherald.org by looking for a

Clicking on this phone, will send you back to this site with the tour information.
Do I have to subscribe to send in tour updates?
No, you only need to subscribe to a tour to receive updates, however you must remember the codes of the tour your are sending updates about.
Why do I have to register my phone number to send updates in?
This is to stop spam messages being sent by anyone to our system. Therefore protecting the end users.
How can I receive SMS messages
You need to register for a free account, top up that account by Debit / Credit card and subscribe to a tour
How much will this cost me to recieve SMS text messages
Your in control of your account, you decide when you want to receive updates and for how long. The SMS text messages cost you 15p per text.
How do I stop/start updates?
You can stop and start updates by sending us a text message with stop or start within it. You must include the shortcode NATPRES and your tour code.
For example (NATPRES t0606k stop) will stop updates to the tour t0606k.
How long does it take between an update being submitted and it being sent out to subscribers?
This normally takes between 2 - 10 seconds.
Can I choose who to send my updates too?
No, anyone subscribed to the tour you send updates too, will receive your messages.
How much warning do I get that my credit is getting low?
Your warning comes by text when your credit level drops below £1.00
Can you guarantee I will receive the txt messages.
No we can't. it totally depends if you have got signal on your mobile phone.
Will I still get charged for messages if I don't receive them?
Yes you will, as we have no way of knowing if you have or have not received that message.
If I cancel my account, will I receive a refund
You will recieve a refund only of monies not used in the process of supplying you with SMS message credits. Minus a administration fee of £2.50
If you have less than £2.50 remaining in your account, you will not receive a refund. This is minus any promotional credits curently on your account.
Promotional credits are used only after all purchased credits have been exausted.
If you cancel my account will I get a refund.
No. If you have broken the Terms and Conditions then we are under no obligation to offer you a refund.
Do I need a WAP or web based phone
No. all you need is a phone that can receive SMS Text messages.
How much will this cost me to send SMS Text Messages
Depending on your service plan, it might be free or you might have to pay. Contact your mobile service provider for more information.
Have a question? Contact us.